|
POLICIES & SERVICES
Seating
Seating for all of our Main Stage shows is reserved. Every person admitted must have a ticket. No “babes in arms” or children in laps are permitted.
Late Seating
As a courtesy to other patrons, latecomers will be seated at the discretion of the house manager at an appropriate break in the action on stage. For some events, latecomers may be asked to sit in at the rear of the theatre until intermission. No refunds will be made for latecomers.
Refreshments
Our concessions stand is open 45 minutes before showtime and during intermission of each show. Wine, beer, sodas, and snacks are available and are allowed in the theatre (recycling and trash containers are located in the lobby). Cash only, please.
Electronic Devices
Please turn off all electronic devices when you enter the theatre. The use of cameras and/or recording devices is strictly prohibited. Please do not text in the theatre, as it is disruptive to other patrons, as well as interferes with our sound system.
Ticket Exchange and Refund Policy
All ticket sales are final; there are no refunds. Season ticket holders may exchange their tickets one time per show at no charge. Single ticket buyers may, for a small fee, exchange tickets to another performance of the same show. Exchanges must be made at least 24 hours before show time.
Inclement Weather
Shows are rarely cancelled but in the event that a show is cancelled due to inclement weather, power outage or other circumstances beyond our control, exchanges will be offered for another performance of the same production. There are no refunds. Information regarding show cancellations will be listed on our website as well as local television stations such as News 14 Carolina and WSOC.
|